1. Sailing Season is April through November, seven days a week.
2. Departure: North Cove Marina, 225 Liberty Street, Brookfield Place, New York, NY 10281
3. North Cove Marina is located in Battery Park City on the corner of Liberty Street and South End Avenue.
4. Cruise Duration: 2 hours
5. What about inclement weather conditions? What happens if there is a threat of rain?
Our goal is to keep passengers safe. Mother Nature can be tricky and weather conditions are variable. Unless extremely adverse weather conditions prevent Tribeca Sailing from leaving the dock for safety reasons, the company will sail in the rain, heat, cold, humidity, etc. Every effort will be made to contact you two hours prior to your sail as we have updated information regarding any extremely adverse weather conditions. However, this is not always possible and may result in a last minute cancellation of your sail, even after you have arrived at the dock. On the day of your sail, if you have any questions regarding the weather, please do not hesitate to call. Please note that long-term forecasts are incorrect 99% of the time. Only the captain of the vessel will be able to cancel a sail.
6. What are your Cancellation Policies?
15 days prior to sail booked: You may cancel and receive a refund minus a 15% service fee.
Within 5 to 15 days of sail booked: You can reschedule your sail up to October 31st of the next year's sailing season and no refund will be made available.
Within 5 days of sail booked: No re-booking and no refund.
Please arrive 15 minutes early as Tribeca Sailing will set sail five minutes past your scheduled sailing time. If you do not arrive by five minutes past your scheduled departure (even by one minute) no refund will be made available. This policy is designed to make sure everyone gets their proper sailing time as with a tight schedule Tribeca Sailing cannot delay our departure.
If you cannot make your sail for any reason; for example, illness, lost luggage, traffic, delayed subway, etc. couples will be able to join any public non-private sail that has seats available within two hours of that sail as long as there is already a booking. For example, if the 6 p.m. public non-private sail already has two people booked you may request to join that sail after 4 p.m. This offer is valid for the same year of your originally booked sail and will expire on October 31st of that same year.
Please refer to Terms, Conditions, Weather and Cancellation Policy below for more details.
7. Terms, Conditions, Weather and Cancellation Policy
• Tribeca Sailing NYC reserves the right to cancel any sail due to adverse weather conditions, adverse conditions include but are not limited to excessive winds, thunder and lightning storms and other extreme conditions. We will make every attempt to notify you two hours prior to your sail if there will be a cancellation. There may be times when we are not able to contact you with two hours' notice. Only the captain of the vessel can cancel a sail due to weather conditions.
• If Tribeca Sailing NYC cancels your sail due to adverse weather conditions you will receive an email voucher valid until October 31st of the following sailing season. If your entire party has arrived in New York by airline and cannot book another sail during your stay, we will make exceptions to our cancellation policy and offer you a full refund minus a 15% service fee.
• Please note that sailing will occur during the following conditions: Light rain, cloudy skies, cold or hot temperatures and humid conditions.
• Re-booked sails are not able to be changed or canceled. Re-booked sails are for equal or lesser value sails booked. You may upgrade with an additional charge to any sail of more value. Re-booked sail of lesser value will not receive a refund but you will receive a credit for another sail valid until the end of the following sailing season.
• Tribeca Sailing NYC or You S.A. LLC cannot be responsible for last-minute mechanical failures. If your sail is canceled for mechanical reasons, you will receive a full refund.
• Length of time for each sail is flexible in nature due to tides, winds and other weather conditions. Sailing NYC or You S.A. LLC cannot be held responsible for sails that end earlier or later than scheduled. There are no full or partial refunds for sails ending prior to the scheduled arrival time.
• Safety is our priority. Tribeca Sailing NYC and You S.A. LLC strongly recommend that each passenger wear a USCG approved Life Jacket. (New York State law requires persons under the age of 13 must wear a Life Jacket. Parents or guardians are responsible for determining if a minor ages 13-17 must wear a Life Jacket.) Adults 18 years old and up have the sole responsibility to decide if they wish or wish not to wear a Life Jacket. If you wish to wear a Life Jacket, one will be made available. The person booking the sail is required to inform everyone in their party about our life vest policy prior to boarding.
• Day Trip Concierge Exclusive Packages are designed for adults 21 and over.
• All passengers, parents or guardians are required to sign a release form. No passenger will be allowed to go sailing without signing the release form. Refusal to sign a release form will not result in a refund.
• Tribeca Sailing NYC will not sail with just one person signed up for a specific time slot without obtaining approval prior to making a reservation.
• Gift Certificates are non-refundable.
• Gift Certificates are valid until the end of the following sailing season regardless of the time stamp on certificate. For example if purchased May of 2019, the certificate is valid until the October 31st of the 2020 sailing season. All gift certificates have a face value and may require additional payment if set prices are increased.
• Privacy Policy and Personal Information: During registration on this website, we may collect personal contact and/or transaction related information for Tribeca Sailing NYC and/or You S.A. LLC use only. We may also collect certain website usage data. We will not sell, share, or otherwise distribute this information to any third party without your consent and knowledge.
8. What if I am running late? Will the boat wait for me?
Please arrive 15 minutes early as we will set sail five minutes past your scheduled sailing time. If you do not arrive by five minutes past your scheduled departure (even by one minute) no refund will be made available. This policy is designed to make sure everyone gets their proper sailing time as with a tight schedule Tribeca Sailing cannot delay their departure. If you are running late for a private sail, no worries as Tribeca Sailing can leave when you arrive. Regardless of delays, Tribeca Sailing will have to conclude our sail at the normal finishing time.
If you are running late, please call 917-593-2281 ASAP.
9. May we tip our guide?
Tipping is optional and graciously accepted but never expected.